FAQ's

I would like to inquire about ordering in bulk. Can I receive a discount if I order above a certain quantity or dollar amount?

The short answer to your question is, yes. Generally speaking, if you are ordering in bulk we can work with you on the net price of your order based on the order specifications. To place a bulk order please contact us at info@soccercommand.com or (612) 405-4292 to discuss our bulk pricing policy.

I am shopping for uniforms for my club/school/team. What is the best way for me to go about that process?

For teamwear inquiries please contact us at info@soccercommand.com or by phone at 612-405-4292.

I have questions about submitting digital artwork for custom orders.

Please see our [ARTWORK GUIDELINES](/content/pages/artwork-guidelines "SOCCER COMMAND, DIGITAL ARTWORK GUIDELINES"/index.html) page for helpful information.

How long does it take to process my order? When Should I receive my shipping confirmation?

In most cases orders are processed and marked as shipped within 1-2 days. In rare cases this may take longer if an item is special order, is out of stock or on back order. We will contact you to let you know if it is determined an item will take a prolonged amount of time to process and ship.

I ordered more than one item and received my order in multiple shipments. Why did I receive my order in multiple shipments?

At Soccer Command we strive to maintain the lowest possible prices for our customers. At times we ship directly from our suppliers to reduce shipment and overhead costs, thus passing the savings on to our customers.

How do you calculate shipping & handling charges?

Your shipping & handling charges are based on the total weight or shipping DIMS (aka dimensions) of your order. This method helps us keep the costs in-line with the actual amount charged by our carrier instead of gouging you on shipping, or marking up our product prices to make up for under-charging on shipping.

Where can I locate a merchandise return form if I need to return an item for a refund or exchange for a new item?

Click here Soccer Source Return/Exchange Form to download the Merchandise Return & Exchange Form. This form must accompany a valid proof of purchase with any returned merchandise for refund or exchange.

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